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Refund Policy

Last updated: September 8, 2026

30-day money-back guarantee

We want you to love Judy. If you're not satisfied with your purchase — a Plus or Pro subscription — you can request a full refund within 30 days of the order date.

How to request a refund

Email us at support@heyjudy.app with the email address you used at checkout and, if you have it, your receipt or order number. We review every request and issue approved refunds through our payment processor, Stripe.

Refunds are returned to your original payment method, typically within 5–10 business days depending on your bank.

Subscriptions

You can cancel your Plus or Pro subscription at any time from your Account page, or by emailing us. After cancellation you'll keep access until the end of your current billing period and won't be charged again. Beyond the 30-day window, partial refunds for unused subscription time are handled at our discretion.

Questions

If anything is unclear, email support@heyjudy.app — we'll help.